How to Resolve Unresponsive Touchscreen Issues on Your Poco X6 Pro 5G
1. Clean the Screen and Hands
One common reason for an unresponsive touchscreen on your Poco X6 Pro 5G is dirt, oil, or particles that may be affecting the sensitivity of the screen. To resolve this issue, use a soft cloth to gently wipe the screen and remove any dirt, fingerprints, or smudges. Avoid using harsh chemicals or abrasive materials that could damage the screen.
2. Remove Screen Protector or Case
If you have a screen protector or case on your phone, try removing them to see if they are causing the touchscreen issues. Sometimes, a tightly fitted case can prevent the screen from responding properly. By removing these accessories, you can determine if they are the cause of the problem.
3. Check for Physical Damage
If your Poco X6 Pro 5G has suffered physical damage, such as cracks or dents, it may be affecting the touchscreen’s ability to function properly. In this case, it is advisable to seek professional help to repair or replace the damaged screen.
4. Force Restart Your Device
Performing a forced restart on your Poco phone can help resolve minor system faults that may be affecting the touchscreen responsiveness. To do this, press and hold the power button for 10-15 seconds to power off the device. This can help refresh the system and restore the touchscreen functionality.
5. Remove Water or Moisture
If your phone has been exposed to moisture or water, it can cause the touchscreen to become unresponsive. To resolve this issue, remove all detachable parts of the phone and place them in a sealed bag of rice. The rice will help absorb the moisture and restore the touchscreen to normal functionality.
6. Overheating
Excessive heat generated during prolonged use or heavy tasks can impact the touchscreen responsiveness of your Poco X6 Pro 5G. If your device is overheating, allow it to cool down before using the touchscreen again. Overheating can affect the performance of internal components, including the touchscreen.
7. Remove the SIM Card
In some cases, hardware failure, such as issues with the SIM card or SD card, can cause the touchscreen to stop responding. Try removing these cards and reinserting them to see if it resolves the problem. Make sure to power off the device before attempting this step.
8. Contact Customer Support
If none of the above methods work, it is best to contact Poco’s customer support for further assistance. They can provide troubleshooting steps specific to your phone model and may recommend visiting an authorized service center for repairs if necessary.
Conclusion
By following these simple strategies, you can troubleshoot and resolve unresponsive touchscreen issues on your Poco X6 Pro 5G. If problems persist, do not hesitate to seek help from Poco Support to ensure your device’s touchscreen is optimized and responsive.