How to Resolve Unresponsive Touchscreen Problems on Your Poco M6 Pro 5G
If you are facing unresponsive touchscreen issues on your Poco M6 Pro 5G, it can be frustrating and hinder your phone usage. In this guide, we will discuss effective ways to troubleshoot and fix these problems to ensure your touchscreen is responsive and optimized.
1. Clean the Screen and Hands
One of the common reasons for an unresponsive touchscreen is dirt, oil, or particles that accumulate on the screen. To resolve this issue, use a soft material to gently clean the display screen and remove any dust, fingerprints, or smudges. Avoid using harsh chemicals or abrasive substances that could damage the screen.
Keeping your hands clean while using the touchscreen can also help prevent sensitivity issues. Make sure to wash your hands regularly to avoid transferring dirt or oils to the screen.
2. Remove Screen Protector or Case
If you have a screen protector or a case on your Poco M6 Pro 5G, it could be interfering with the touch sensitivity. Try removing the protector and testing the touchscreen without it. Additionally, check if the case is fitted too tightly around the edges of the screen, as this could also affect the responsiveness of the display.
By removing any barriers between your fingers and the screen, you can improve the touch sensitivity and responsiveness of your device.
3. Check for Physical Damage
Physical damage to the touchscreen can cause it to become unresponsive. Inspect your phone for any signs of damage, such as cracks or dents, that could be impacting the touch functionality. If you notice any damage, consider seeking professional help to replace the touchscreen.
Protecting your device from physical harm by using a durable case or screen protector can help prevent touchscreen issues in the future.
4. Force Restart Your Device
In some cases, a forced restart can resolve minor system glitches that affect the touchscreen. To force restart your Poco M6 Pro 5G, press and hold the power button for 10-15 seconds until the device powers off. This action can help refresh the system and restore touchscreen functionality.
If the touchscreen continues to be unresponsive after a forced restart, further troubleshooting may be required.
5. Remove Water or Moisture
If your phone has been exposed to moisture or water, it can cause the touchscreen to malfunction. To remedy this issue, remove all removable components from the device and place them in a sealed bag of rice. The rice will help absorb the moisture and restore the functionality of the touchscreen.
Allowing your phone to dry completely before using it again can prevent long-term damage and ensure the touchscreen operates smoothly.
6. Overheating
Overheating can also impact the responsiveness of the touchscreen on your Poco M6 Pro 5G. If your device becomes excessively hot during use, allow it to cool down before attempting to use the touchscreen again. High temperatures can affect the performance of internal components, including the touchscreen.
Using your phone in a well-ventilated area and avoiding extended use can help prevent overheating issues and maintain optimal touchscreen functionality.
7. Remove the SIM Card
Hardware failures, such as issues with the SIM card or SD card, can sometimes cause the touchscreen to stop responding. Try removing the SIM card and SD card from your device, then reinsert them and power on the phone to see if the problem persists. This simple step can help troubleshoot hardware-related touchscreen issues.
If removing the SIM card does not resolve the problem, additional troubleshooting steps may be necessary.
8. Contact Customer Support
If you have tried all the above solutions and your Poco M6 Pro 5G touchscreen is still unresponsive, it may be time to contact customer support. Reach out to Poco’s customer service team for personalized troubleshooting assistance based on your phone model. They may provide additional steps to resolve the issue or recommend visiting an authorized service center for further evaluation.
Customer support can help diagnose the problem and offer solutions to ensure your touchscreen functions optimally.
Conclusion
Dealing with an unresponsive touchscreen on your Poco M6 Pro 5G can be frustrating, but with the right strategies, you can resolve these issues effectively. By following the tips outlined in this guide, you can troubleshoot and fix touchscreen problems to ensure a responsive and optimized user experience on your device.