How to Fix Unresponsive Touch Screen on Motorola Moto G 5G (2023)
If you’ve encountered unresponsive touch issues with your Motorola Moto G 5G (2023), this comprehensive guide offers an effective solution. Simply follow the outlined steps below to restore optimal functionality to your phone and resolve the problem of poor touch responsiveness.
1. Restart Your Device:
Often, the most effective step is also the first and simplest: Restart your Motorola Moto G 5G (2023). This action will refresh the system; it’s a straightforward method to resolve any temporary glitches that may be causing issues with your touch screen.
2. Restart in Safe Mode:
Start by restarting your Moto G 5G in safe mode. To do this, press and hold the power button until the power off screen appears. Then, press and hold “Power off” button until the option to “Restart in Safe Mode” appears. Confirm and check if the screen is responsive in safe mode. Safe mode disables third-party apps, helping identify if one of them is causing the issue.
3. Remove Screen Protector or Case:
If the touch screen exhibits unresponsiveness, one must investigate potential interference from either a defective case or an excessively thick screen protector. To isolate these variables: remove all accessories and observe if the issue remains unchanged; in doing so one can gauge whether there is indeed improvement without them. If it does show enhancement upon removal of said items that warrants consideration for replacement with compatible substitutes such as cases and protectors specifically designed not to delay responsiveness.
4. Clean the Touch Screen:
Dirt, oils, and debris can gradually be collected on the touch screen over time; this collection negatively impacts its sensitivity. Ensure you clean the screen gently: employ a soft, lint-free cloth for this purpose. Furthermore and crucially – harsh chemicals should be avoided to prevent any potential damage to the display.
5. Adjust the Touch Screen:
Navigate to Settings > System > Advanced > Touchscreen adjustment (or a similar path). There, you might find a built-in tool for touchscreen adjustment. Follow the on-screen instructions to fine-tune your device’s touchscreen.
6. Enable Developer Options:
Making Adjustments to developer options can enhance touchscreen performance in certain cases: Navigate to Settings > About phone; tap ‘Build number’ seven times to unlock Developer Options. Next, access the newly available Developer Options menu and experiment with settings such as ‘Pointer location’ or ‘Show taps.’
7. Connect a USB Mouse:
Use an OTG (On-The-Go) adapter to connect a USB mouse to your Moto G 5G. This allows a cursor to appear on the screen, enabling you to navigate and access settings. While this is a temporary solution, it can help you troubleshoot the issue and perform further diagnostics.
8. Contact Motorola Support:
If the issue continues despite your implementation of the basic steps, it is wise to reach out to Motorola’s customer support for additional guidance; a potential underlying hardware issue may necessitate professional attention.
Follow these steps to resolve the unresponsive touchscreen issue on your Motorola Moto G 5G (2023), and restore a smooth, responsive user experience.
Conclusion
By following the steps provided in this guide, you can effectively address and fix the unresponsive touch screen issue on your Motorola Moto G 5G (2023). Whether it’s a simple restart, removing accessories, or adjusting settings, these troubleshooting methods will help restore optimal functionality to your device. If all else fails, don’t hesitate to contact Motorola’s customer support for further assistance. With these solutions, you can enjoy a smooth and responsive user experience on your Moto G 5G.